Support page for the
Facebook Ads Connector

We use the default conversion window, this means we use the [“7d_click”,”1d_view”].

If you are using a different conversion window. You won’t get any data. In the future you can change this with additional settings. For more information about the API from Facebook, https://developers.facebook.com/docs/marketing-api/insights/parameters/v13.0

The data field ‘purchase conversion value’ is not in our connector. This is because, it is a calculated field from Facebook and the Facebook API doesn’t support these fields.

The Facebook Ads Connector will connect one account per data source. If you want to see multiple accounts in one dashboard, you should add multiple data sources to your dashboard. You can combine those data sources together as one with the Blend Data option.

Looker Studio supports data blending up to 5 data sources. If you want more data sources combined, we can help you by building a custom data source for you! Let us know in the contact form below.

Go to https://datahubapp.gladior.com/  and follow these steps:

1. login
2. Click on ‘+ Create’ and select the data provider (Facebook ads)
3. Add your credential again.
   Your credential is already there, but you need to add it again to make a new connection.

When you’ve connected your credential again, your session is renewed. The data source in your Data studio dashboard will work automatically again.

These custom pixel events are per customer different and that makes the fields dynamic and hard to add to the connector.

If you would like these fields in the connector, send us a mail. We can plan a meeting to discuss the possibilities.